September 22, 2011

Taylor and Ignat

We had never built a home or bought a newly built home.  Our experience with builders and contractors was in the “slim” range.   So when we decided to redo our home’s interior, we were very concerned to get a reliable company. 

Happily, in talking with an interior decorator, my wife was given the name of “a very reliable contractor”.  So we called Taylor and Ignat for a date to walk through the house.  Joel Taylor arrived at the appointed hour and we started the walk through.  I had in mind a thirty minute conversation.  Wrong.  More questions than I had imagined.  I was very impressed but my wife and I had homework to get proper answers. 

Joel arrived with his partner, Jeff Ignat, a few days later.  We walked through again, listening to their plans in detail.  We had questions.  They had answers.  We reviewed the quotation from which they had been reading and agreed on the spot.  My wife and I knew we had a well prepared, knowledgeable company to do the work. 

From that point on, things just got better and better.  Monday mornings started with an updated timetable for the week.  Joel was our managing contractor and the master carpenter.  Every consideration was given.  Permission was requested before work started in any room.  Furniture, my wife and I couldn’t move, was moved by Joel’s people. All work areas were cleaned and swept clear at the end of every day.  Soon it became clear that quality suffused everything.

At least ten miles of masking tape and a thousand square feet of plastic sheeting were used to make sure no dust or paint damage occurred.  In the end, the paint looked like it had always been there, just brand new. Every crack was sealed.  Every hole vanished.  Every wall, ceiling and all woodwork were painted with two coats minimum.  New lighting fixtures, switches and outlets were installed.  New wall paper in three rooms.   New laundry cabinets were built and installed.   A handmade kitchen island was made to match the kitchen table. Granite countertops were installed along with new kitchen tile.  A wall mounted cabinet was connected to a cupboard below to produce the appearance of an antique hutch.  Carpentry and drywall work was so well done, you would have thought a crew of six had been working instead one man.

Taylor and Ignat do the highest quality work I have ever seen.  The materials used were chosen for the product reliability and quality.  The subcontractors had to meet the same qualifications of reliability and quality workmanship.  You can say what you like about American craftsmanship.  These guys are the real McCoy.  When it comes to quality and reliability, there’s only one game in town.  Taylor and Ignat.

Very sincerely,

Don and Melissa Day, Tyler, Texas

September 29, 2007

Dear Jeff and Joel,

Don and I wanted to write and tell you both how much we love our new kitchen.  I will compare it to anyone's kitchen in the Park Cities and our kitchen would be the winner.

When we began talking about getting bids, I knew the first person I would call would be Jeff.  I met Jeff and his brother Glenn while they were doing a major project for the Shelby's.  I saw the quality of work they did and my only concern was if we could afford Taylor and Ignat.  We also got another bid.  Not impressed at all considering he said he could be done with the kitchen in two weeks.  I feel sure that if we had used the other contractor, it would have been a nightmare!

Jeff and Joel met with us a few times before we ever began.  The contract we signed seemed very fair and one thing they both pointed out was that there would be no coming to us and asking for large amounts of money that we weren't expecting to spend or that was not in the contract.  From day one, we felt very comfortable with both of them.  You always hear the nightmare stories of remodeling, and we can tell you honestly that we did not experience any nightmare.  The job went smoothly, it was a painless remodel with no glitches, the bid came in as they stated, the subcontractors were always here, and Jeff and Joel were here supervising every day.  Not only did they supervise the others, they did a majority of the work themselves.  They stay involved until the end.  If we had any questions come up at the end of the day, they were here so that we could ask them in person, we could email, call at any time of the day or night and we would get an answer immediately.  Jeff and Joel arrived on time each day and worked hard.  There was no sitting around wasting time.  Rain or shine they were here working.  I would recommend Taylor and Ignat to anyone and feel very comfortable in doing it.  No nightmare stories, no gouging prices, no hidden secrets.  We had a printed report that Jeff kept meticulously on the computer and we were given this report every other week, showing what was paid, what was owed, and it was down to the penny!

As other clients have said in their testimonials, Don and I would love to share our experience with future clients.  They can come see the quality of work and the incredible kitchen we now enjoy every day.  Jeff and Joel presented us with a CD at the end of the project that has everything on it from billing down to the before and after pictures.

Thank you both for a wonderful experience.  When I wake up in the morning and walk into my kitchen, I feel like it is Christmas morning for me every day!

Our next project, there will be no calling anyone but Jeff and Joel!  The other important point is that we started out as friends as well as clients and, in the end, we have a stronger friendship than we did before we started.

Thank you BOTH!

Sincerely,

Kristie and Don Condry, University Park

March 12, 2007

Dear Jeff and Joel:

Your service has greatly exceeded our expectations.  Taylor/Ignat has delivered to us on time, under budget, and you've given us quality we could only dream of.

Jumping into a substantial home remodel like ours is risky.  However, your advice helped us to make the right decisions.  During the job, your counsel helped us to make smart decisions.  Your diligence helped us make timely decisions.  All in all, you helped us get more for our money, and the results couldn't please us more.

Our neighbors are jealous because they hear horror stories from the rest of their friends, but we only brag and ask them over.  They also couldn't believe how you were actually on the job personally, and they couldn't believe the way the subs showed up on time and gave us a great days' work.

Both Gretchen and I consider you close friends after this great experience, and we wouldn't hesitate to recommend Taylor/Ignat to anyone for any scale of project.  Please feel free to share this letter with any prospects, and encourage them to call us or come to our home and view the results for themselves.  They can call us directly.

Thank you for making this project a rousing success, for giving us such quality, and for watching after our home and our resources as if they were your own.

Sincerely,

Bob and Gretchen Montgomery, Farmers Branch, Texas

Dear Joel,

I want you to know what a great experience it has been working with such a talented person!  It has been exciting for me to watch an artist such as you at work and have you on my jobs.

From the first that you arrived on my job, I could tell that the quality of your work would be unmatched because of your talent and highly disciplined work ethics.  Whenever we had a challenge, you were quick to come up with a solution to achieve the best result.  You began your workday, went to lunch and finished your workday on a very tight schedule.

You always kept your job site clean to the highest of standards and your materials were always very well organized.  I feel the quality of your work is the result of your unique talent and your personal discipline.

Again I want to tell you what a pleasure it has been working with you and look forward to seeing you on my projects in the future.

Sincerely,

Stephen E. Conaway, President, Conaway Homes

Jeff Ignat has completed several projects for us over the last 15 years.  We have been extremely pleased with the quality of his work every time.  He has always done everything he said he would do, and more, and completed every job on time, or early.  We would never consider using any other contractor.

John and Joan Scott, Dallas, Texas

To whom it may concern,

Joel Taylor did an extensive amount of woodwork as well as other related construction projects on my new home. I highly recommend him not only as a builder, but also as a man of his word.  He is very trustworthy and reliable.

Sincerely,

Shirley A. Negem, Tyler, Texas

To Whom It May Concern,

I wish to recommend Taylor & Ignat Construction Company.

From my personal experience, Taylor & Ignat has shown superior craftsmanship combined with a fastidious nature.  These two individuals, Joel and Jeff, bring to the job an immense knowledge of building techniques and company ethics.  I highly recommend them to you.

Very sincerely,

Dan E. Byrd, D.D.S.

I wish to recommend Taylor & Ignat from a woman's point of view.

The most important possession to a woman is her home.  It houses her family as well as the family's sentimental possessions.

When opening one's home to workmen of any kind, the first thought to a woman is "Will everyone and everything be safe?"

I can attest to this with both Joel and Jeff.  Their habits and manners are kind and observant of the family's needs and of the life going on around the home.  There is never a need to worry about a mess, or about the language around children.  The habits of these men are most sincere, helpful, and honest of any workers I have encountered in my lifetime.

I would leave my home, my children, my grandchildren, and my dog without a qualm.  I know that when I come back that Joel and Jeff would have continued at their highest quality of craftsmanship while being patient and teaching at the same time.

Please do not interpret this to say that Taylor & Ignat is a babysitting company!  I just feel this safe and confident with them in my home, and as a woman, this is my recommendation.

Very sincerely,

Mardi Hagen Byrd

Dear Joel,

Just a note to tell you how much I appreciate all of the quality work you performed on my new home.  Your design and craftsmanship is outstanding.

I have had so many compliments from visitors, I felt compelled to share this with you.

I wish you well in your new endeavor.  With your skills and knowledge, I know you will be very successful.

Sincerely,

Gary B. Harwood, Lake Tyler